Shipping policy

Processing times are 1-2 business days weekends not included. Shipping is based on what you select during check out. If you have a customer order they take 8 business days including processing and shipping.

Returns and exchanges

NO REFUNDS ALL SALES FINAL. If you have a issue with your hair or quality please email us and we will fix problem we like to have all customers happy. If you want to cancel order you have about 24 hours , or before its shipped out.

Customer Care

Any questions or concern about your existing order email us : royaldiamondhair@yahoo.com . Please allow 24 hours for a response. Need fast assistance and have not place an order call or text our store between business hours 4-8pm 269-338-9239.